Sales Associate / Customer Service Representative (CSR)
Reports To: Sales Manager • In-store + phone • Full/Part-time
About the role
Drive sales from generating leads to closing agreements, deliver the sales presentation, and provide exceptional customer service while upholding company standards.
Key responsibilities
- Deliver excellent customer service in-store and over the phone.
- Maintain accurate customer records and complete quality control calls on new leases.
- Handle customer service opportunities and answer incoming calls.
- Assist with showroom maintenance.
- Collect payments and obtain customer signatures on lease agreements.
- Other duties as requested by management.
Requirements & skills
- High school/college education or equivalent combination of education/training/experience.
- Minimum 1 year sales or customer service experience.
- Proven track record of achieving sales goals; strong showroom + phone sales skills.
- High energy; strong communication and organizational skills.
- General product knowledge; proficient computer skills; professional phone etiquette.
Why you’ll love this role
- Opportunity to drive sales and grow professionally.
- Direct interaction with customers.
- Team environment focused on service and excellence.